Residential Services Advocate - Day Shift

Residential Services · Olympia, Washington
Department Residential Services
Employment Type Full-Time
Minimum Experience Experienced
Compensation $17.67 - $19.31 per hour, DOE

SafePlace, Thurston County's designated sexual and domestic violence services agency, has an opening for a full-time Residential Services Advocate.

We are an accredited and nationally recognized feminist organization committed to anti-oppression efforts as the foundation for management and services. More about SafePlace can be found at

The Residential Services Advocate will work in our confidentially located 28-bed residential shelter. They will advocate for survivors of sexual and domestic violence, perform crisis intervention and ongoing advocacy in person and on the phone, and provide clients with referrals and other information. The Residential Services Advocate will additionally assess survivors’ current situation and develop safety plans, as well as perform general administrative duties.


This is a day shift position; schedule dates and times are to be determined.


The Essential Duties and Responsibilities of this position include, but are not limited to, the following. Other duties may be assigned.

  • Provide emotional support and advocacy services to sexual and domestic violence clients.
  • Provide appropriate documentation of client contact.
  • Maintain appropriate documentation of shift activities.
  • Ensure shelter security for the protection of the residents.
  • Assist the Residential Services Program Manager in providing support services to advocates.
  • Provide group facilitation during the residential domestic violence support group.
  • Attend community meetings, as needed.
  • Perform general administrative tasks regarding client assistance.
  • Work with the Residential Services Program Manager to identify potential changes to current operational systems when needed.
  • Participate in on-call rotation as required.
  • Participate in all direct service meetings and case conferencing.
  • Perform duties as described in a culturally responsive manner.


  • High School diploma or general education degree (GED).
  • Complete the SafePlace, or comparable, Advocate Core Training (ACT)
  • One year’s experience (minimum of 1560 hours) providing crisis intervention and/or sexual assault and domestic violence advocacy.
  • Experience providing services in a culturally relevant manner in the performance of duties.
  • Experience with basic computer skills, including word processing and knowledge of Internet and e-mail.
  • Experience in prioritization and problem solving.
  • Experience with effective communication, both verbally and in writing.
  • Competent in resolving conflicts and setting boundaries.
  • Ability to organize effectively.
  • Ability to handle detailed work accurately and to handle multiple tasks efficiently.
  • Ability to work independently.
  • Ability to handle stress effectively.
  • Ability to react calmly and quickly to emergency situations.
  • Ability to maintain a positive attitude in a crisis intervention work environment.
  • Have a car, current automobile liability insurance and telephone or have access to transportation to respond to offsite locations within 20-30 minutes.
  • Commitment to the need for client and agency confidentiality.
  • Agreement with the SafePlace philosophy statement.


  • Bilingual/bi-cultural in Spanish or Asian languages and English.
  • Experience with support group facilitation.
  • Knowledge of Access, Excel and Outlook.
  • CPR/first aid training certification.

Job Description

Please include three professional references in your application.  One of your references must be a current or past supervisor from within the last five years.

Deadline:  Priority consideration will be given to applications received by 9:00 a.m. October 30, 2020. Recruitment will continue until the position is filled.

SafePlace employment is conditioned upon agreement with SafePlace's Philosophy Statement and passing a Washington State Patrol criminal background check. Please complete the Criminal History Questionnaire, Criminal Background Check Disclosure and Identifying Information for Criminal Background Check forms below and bring with you if invited to interview. Criminal background checks will only be run if you are to be offered employment.

SafePlace Philosophy Statement

Criminal History Questionnaire

Criminal Background Check Disclosure

Identifying Information for Criminal Background Check


SafePlace is an equal opportunity employer.  Our agency is committed to a culturally and ethnically diverse workplace.

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  • Location
    Olympia, Washington
  • Department
    Residential Services
  • Employment Type
  • Minimum Experience
  • Compensation
    $17.67 - $19.31 per hour, DOE