Housing Case Manager

Housing · Olympia, Washington
Department Housing
Employment Type Part-Time
Minimum Experience Experienced
Compensation $17.67 - $19.31 per hour, DOE

SafePlace, Thurston County's designated sexual and domestic violence services agency, has an opening for a part-time Housing Case Manager. This is a temporary position through June 30, 2021, but may have the option to continue on a contract basis beyond June 2021, depending on available program funding.


We are an accredited and nationally recognized feminist organization committed to anti-oppression efforts as the foundation for management and services. More about SafePlace can be found at www.safeplaceolympia.org.

The Housing Case Manager will support survivors in obtaining permanent housing and provide ongoing client-centered case management to ensure long-term success, with culturally relevant support using trauma informed care.




This is a part-time position at 25 hours per week with either a Monday-Thursday or Tuesday-Friday schedule. Shift times will vary depending upon program needs.



The Essential Duties and Responsibilities of this position include, but are not limited to, the following. Other duties may be assigned.


  1. Implement sustainable and thriving housing case management and flexible funding support services.
  2. Provide systems advocacy and network with community partners.
  3. Perform the administrative functions of the Housing Assistance Program.
  4. Maintain regular communication with Housing Program Manager.
  5. Attend team, direct service, and all-agency meetings as required.
  6. Participate in on-call rotation as required.
  7. Perform general administrative tasks regarding client assistance.
  8. Participate in on-call rotation as needed.
  9. Perform duties as described in a culturally-relevant and respectful manner.




  • High school diploma or general education degree (GED) required.
  • One year of full-time equivalent experience, or the equivalent, providing direct services and/or case management in domestic violence and/or sexual assault program or other crisis intervention experience.
  • One year of full-time equivalent experience working with low income and marginalized communities, providing services in a culturally relevant manner.
  • Ability to uphold the highest standards of confidentiality in all official matters of agency business.
  • Competency in resolving conflicts and setting boundaries in a fair and respectful manner.
  • Intermediate level technology skills, including the full Office Suite, internet, email and basic cell phone functions.
  • Ability to prioritize multiple tasks in an organized and effective manner.
  • Sound decision making ability when assessing complex problems.
  • Ability to work independently, handle stress effectively and maintain strong relationships in challenging times.
  • Ability to accurately complete work with high levels of detail and consistency.
  • Ability to calmly and quickly manage emergency situations, providing leadership and direction to others.
  • Ability to maintain a positive attitude in a fast-paced crisis intervention work environment.
  • Ability to communicate respectfully and effectively with people of different socioeconomic and cultural backgrounds.
  • Ability to establish and maintain strong working relationships with supervisor, employees and volunteers.
  • Have a telephone; have a car and current automobile liability insurance or have access to transportation.


Specific knowledge, experience and abilities acquired must include experience, and/or a willingness to learn the following:

  1. Ability to case-manage individuals and families with complex needs and issues.
  2. Experience with voluntary case management, motivational interviewing, and HMIS.
  3. Knowledge of Housing First Principals.



  • At least one year experience in housing placement services, permanent housing, other low income housing program services.
  • Completion of the initial SafePlace ACT training.
  • Bilingual in Spanish/English.
  • Current CPR/First aid training certification.
  • Ability to flex schedule to accommodate Friday move-ins or other necessary client services on occasion.


Job Description

Please include three professional references in your application.  One of your references must be a current or past supervisor from within the last five years.

Deadline:  Priority consideration will be given to applications received by 9:00 a.m. September 25, 2020. Recruitment will continue until the position is filled.

SafePlace employment is conditioned upon agreement with SafePlace's Philosophy Statement and passing a Washington State Patrol criminal background check. Please complete the Criminal History Questionnaire, Criminal Background Check Disclosure and Identifying Information for Criminal Background Check forms below and bring with you if invited to interview. Criminal background checks will only be run if you are to be offered employment.

SafePlace Philosophy Statement

Criminal History Questionnaire

Criminal Background Check Disclosure

Identifying Information for Criminal Background Check


SafePlace is an equal opportunity employer.  Our agency is committed to a culturally and ethnically diverse workplace.

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  • Location
    Olympia, Washington
  • Department
  • Employment Type
  • Minimum Experience
  • Compensation
    $17.67 - $19.31 per hour, DOE