Residential Services Lead Advocate

Residential Services · Olympia, Washington
Department Residential Services
Employment Type Full-Time
Minimum Experience Experienced
Compensation $21.20 - $23.17, DOE

SafePlace seeks a compassionate Residential Services Lead Advocate with demonstrated leadership qualities for our 28-bed confidential shelter.



SafePlace, a Thurston County nonprofit agency, has been providing services to sexual and domestic violence survivors and their families since 1981. Our accredited sexual assault program is one of the oldest in the nation.



SafePlace works for societal change to prevent sexual and domestic violence while offering crisis intervention, education, and long-term advocacy services.



  • Excellence:  We are dedicated to effective programs with the best facilities we can provide, the finest staff we can hire, and a positive atmosphere for social change.
  • Respect:  We work to build our relationships with survivors, community members, and each other based on integrity, honesty, openness, and respect for individual rights and choices.
  • Self Care:  We value self-care for survivors, volunteers, and employees.
  • Diversity:  We are dedicated to serving the diverse cultures in our community and mirroring that diversity in our volunteers, staff, and board of directors.
  • Confidentiality:  We hold survivor and personnel information in the strictest confidence and are committed to a culture of trust.

If you have a desire to make a difference in the lives of sexual and domestic violence survivors and in your community, we may be the employer for you. More about SafePlace can be found at


The Residential Services Lead Advocate will advocate for survivors of sexual and domestic violence; perform crisis intervention and ongoing advocacy in person and on the phone, and provide clients with referrals and other information.  Assess survivors’ current situation and develop safety plans.  Assist the residential services program manager in providing ongoing support and guidance to assigned advocates, interns and volunteers as well as performing general administrative duties and other tasks as assigned.



The Essential Duties and Responsibilities of this position include, but are not limited to, the following. Other duties may be assigned.

  • Provide emotional support and advocacy services to sexual and domestic violence clients.
  • Provide appropriate documentation of client contact.
  • Maintain appropriate documentation of shift activities.
  • Ensure shelter security for the protection of the residents.
  • Assist the Residential Services Program Manager in providing ongoing training, support and guidance to assigned advocates, interns and volunteers.
  • Assist the Residential Services Program Manager in performing general administrative tasks as assigned.
  • Work with the Residential Services Program Manager to identify potential changes to current operational systems when needed.
  • Attend community meetings, as needed.
  • Participate in on-call rotation as required.
  • Participate in all direct service meetings and case conferencing.
  • Perform duties as described in a culturally responsive manner.


  • High School diploma or general education degree (GED).
  • Two year’s experience (minimum of 3120 hours) providing sexual and domestic violence crisis intervention and advocacy.
  • Experience providing services in a culturally relevant manner in the performance of duties.
  • Experience with basic computer skills, including word processing and knowledge of Internet and e-mail.
  • Experience in prioritization and problem solving.
  • Experience with effective communication to exchange information.
  • Proven supervisory or leadership ability.
  • Competent in resolving conflicts and setting boundaries.
  • Ability to organize effectively.
  • Ability to handle detailed work accurately and to handle multiple tasks efficiently.
  • Ability to work independently.
  • Ability to handle stress effectively.
  • Ability to react calmly and quickly to emergency situations.
  • Ability to maintain a positive attitude in a crisis intervention work environment.
  • Have a car, current automobile liability insurance or have access to reliable transportation to respond to offsite locations within one hour. Have a telephone.
  • Commitment to the need for client and agency confidentiality.
  • Agreement with the SafePlace philosophy statement.


  • Bilingual/bi-cultural in Spanish or Asian languages and English.
  • Completion of the initial SafePlace, or comparable, Advocate Core Training (ACT).
  • Knowledge of Access, Excel and Outlook.
  • CPR/first aid training certification.

Job Description


Please include three professional references in your application.  One of your references must be a current or past supervisor from within the last five years.


Deadline:  Priority consideration will be given to applications received by 9:00 a.m. March 3, 2020. Recruitment will continue until the position is filled.


SafePlace employment is conditioned upon agreement with SafePlace's Philosophy Statement and passing a criminal background check. Criminal background checks will only be run if you are to be offered employment.


SafePlace Philosophy Statement

Criminal History Questionnaire

Criminal Background Check Disclosure

Identifying Information for Criminal Background Check


SafePlace is an Equal Opportunity employer. The agency does not discriminate on the basis of race, color, ethnicity, national origin, ancestry, creed or religious conviction, age, gender, gender identity or expression, pregnancy or childbirth, sexual orientation, marital status, income, veteran status, genetic information, the presence of a physical, sensory or mental disability, or any other basis prohibited by federal, state or local law.

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  • Location
    Olympia, Washington
  • Department
    Residential Services
  • Employment Type
  • Minimum Experience
  • Compensation
    $21.20 - $23.17, DOE